Client

ClinicPulse

ClinicPulse operates a network of outpatient clinics offering primary and specialty care appointments.

Business Challenge

Patients had no way to book appointments, message providers, or access records outside of clinic hours, driving unnecessary phone volume.

Proposed Solution

A HIPAA-aligned patient app for appointment booking, secure messaging, and telehealth visits, integrated with the clinic's existing systems.

Development Approach

Designed alongside clinic staff and a patient advisory group, with a phased rollout starting at two pilot clinics.

What We Built

Important features

Appointment booking & reminders
Secure provider messaging
Telehealth video visits
Digital intake forms
Push notifications
A Look Inside

Screenshots

Under The Hood

Technologies used

React Native .NET Azure HL7/FHIR
Architecture Summary

A native iOS/Android app built with React Native, backed by a HIPAA-aligned .NET API on Azure.

Integrations
  • Existing EHR system
  • Insurance verification service
  • Telehealth video provider
  • SMS/push notification service
Security Considerations
HIPAA-aligned data handling
Encrypted PHI at rest and in transit
Consent management for telehealth
The Payoff

Results & benefits

40% of appointments now booked through the app
Reduced front-desk call volume
Higher patient satisfaction scores
Expanded from 2 pilot clinics to the full network

They embedded with our team like they'd been here for years. Communication was never a bottleneck.

David Okafor
Founder, ClinicPulse
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